
The Illusion of Abundance
Why Better Questions Matter More Than Better Data
Why this matters now
We are entering a period of unprecedented informational abundance.
AI systems generate analyses, scenarios, forecasts, correlations, and recommendations at a scale no organization has ever experienced before. Dashboards multiply. Insights accelerate. Answers are always available.
Yet many leadership teams feel less confident, not more, about the decisions they must take.
This is not a paradox.
It is a signal.
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When answers scale faster than judgment
AI is exceptionally good at producing answers.
What it does not do is determine:
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which problems deserve attention,
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which objectives should be prioritized,
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which values should guide trade-offs,
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which risks are acceptable and which are not.
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Those choices do not disappear in an AI-rich environment.
They become more consequential.
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When answers scale faster than judgment, decision quality depends less on data availability and more on how questions are framed.
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Questions as a leadership function
Good questions do not emerge automatically from data.
They require leaders to step back from optimization and ask:
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What are we actually trying to achieve?
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What would success look like beyond metrics?
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What are we implicitly sacrificing by choosing this path?
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Who remains responsible if this goes wrong?
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These are not technical questions.
They are governance questions.
They define the space within which AI can be useful, or dangerous.
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Why more data can make things worse
More data does not necessarily improve decisions.
In many cases, it:
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narrows attention too early,
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reinforces existing assumptions,
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creates false confidence,
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masks value conflicts behind numerical precision.
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When questions are weak, better data only produces more convincing mistakes.
AI amplifies this dynamic.
It accelerates reasoning within a frame but it does not question the frame itself.
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The strategic role of leaders and boards
This is where leadership and boards matter most.
Not as sources of answers.
Not as supervisors of systems.
But as custodians of questions.
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Their role is to:
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slow down framing when speed becomes seductive,
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surface value tensions before optimization locks them in,
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insist on clarity about responsibility and consequences,
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keep human judgment visible where systems invite delegation.
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In an AI-shaped world, asking the right questions is not a soft skill.
It is a strategic capability.
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A simple governance test
Before acting on any AI-enabled recommendation, leaders and boards should be able to answer:
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What question is this system actually answering?
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Who defined that question and why?
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Which values are embedded in the framing?
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What remains a human responsibility, regardless of system output?
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If these questions remain implicit or unanswered, the issue is not data quality.
It is governance quality.
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Executive reflection
AI will continue to improve.
Data will become richer.
Answers will become faster and more persuasive.
The differentiator for leaders and boards will not be access to intelligence,
but the discipline of inquiry they cultivate.
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In environments shaped by complexity and acceleration,
better leadership does not start with better answers.
It starts with better questions.
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December 2025
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This insight is part of the ongoing “AI & Humanity” reflection, exploring how technology reshapes leadership, responsibility, and human judgment.